We ship orders via Royal Mail within 2 working days from ordering for UK mainland.
We will notify you when your parcel is dispatched and also when you should receive it.
Postage & Packaging: 2nd class £ 4.20
Free delivery for orders over £ 40.00 (2nd class shipping)
In case any problem occur with your purchase, we would ask you to contact us as soon as possible so we can do our best to rectify the problem. Should you need any assistance when making your purchase, please do not hesitate to contact us at alex@thenarberthsoapco.co.uk
Cancellations, Returns and Damaged Items
All our products are handmade and each one is unique. So two are the same. Photos are for guidance only, it might slightly differ the colour tones.
We hope that you will be happy with your purchase but if, for any reason, you are not entirely satisfied with your purchase please return to us within 7 days for a replacement or refund, including the reason for the return. Any loss or damage must be reported to us within 48 hours of delivery.
Click & Collect
If you are local to us or are visiting Pembrokeshire and would like to collect your order, then please select the option “free local pick-up” at checkout. We will notify you via email once your order is ready for collection and to select a time and date for this. As we are not a shop location collections need to be arranged prior to turning up. Thank you
